Last verified: 30 September 2026. Safaricom has listed senior roles in Kenya covering fintech governance, digital business-support systems and artificial intelligence/automation. Several have early-October deadlines, so qualified applicants should verify the live vacancy and submit through Safaricom’s official careers portal.
Important: JobScholarship.com is an independent information publisher. It does not recruit for Safaricom, collect applications or guarantee interviews. The Safaricom careers portal is the final authority on vacancy status and application requirements.
Current Safaricom vacancies verified for late September 2026
1. Lead Fintech Oversight & Governance
This senior role was published on 28 September 2026 and is listed with a closing date of 5 October 2026. Reporting to the Group Chief Corporate & External Affairs Officer, the position leads regulatory strategy and institutional engagement across Safaricom’s digital financial-services and fintech ecosystem.
The remit includes digital payments, credit, savings, interoperability, open banking, data governance, AI-enabled financial services and emerging fintech models. The role also involves senior engagement with the Central Bank of Kenya and other regulators, regulatory submissions, policy analysis, scenario planning and embedding regulatory considerations into product and commercial strategy.
Published vacancy information indicates a bachelor’s degree in areas such as Law, Finance, Economics, Public Policy, Banking or Business Administration and substantial senior experience, with current listings describing a 10–15 year experience range. Applicants should confirm the complete academic and experience requirements on Safaricom’s live posting.
2. HoD Digital Business Support Systems
Also published on 28 September, the HoD Digital Business Support Systems vacancy is listed to close on 5 October 2026. Reporting to the Chapter Lead – Digital IT, the role leads strategy, modernization and operational excellence across Business Support Systems used for revenue management, VAS, enterprise integration, contact centre, order management and financial reporting.
The role emphasizes cloud-native and AI-native architecture, TMF Open APIs, intelligent customer-care platforms, reusable technology components, site reliability engineering and faster software delivery. Published requirements include a degree in Information Services, Computer Science, Electrical Engineering or a similar field and more than 10 years of management experience in technical delivery and operations, including BSS planning, delivery and operations.
For this senior technology role, show examples of platforms you have modernized, services you have kept reliable, and vendors and budgets you have managed. Include improvements to delivery or customer experience that you can support with figures.
3. Intelligence and Automation Lead
The Intelligence and Automation Lead is listed among Safaricom’s current Kenya opportunities with a closing date of 1 October 2026. Reporting to the Digital Care and Experience Lead, the role focuses on transforming customer care through AI, automation and customer intelligence.
The position covers advanced analytics, conversational AI, intelligent automation, predictive and personalised customer journeys, platform governance and the use of customer intelligence to improve loyalty, digital adoption, efficiency and customer lifetime value. Applicants should read the official posting carefully for the full technical and experience requirements before applying.
Deadline summary
| Role | Deadline shown in current listings |
|---|---|
| Intelligence and Automation Lead | 1 October 2026 |
| Lead Fintech Oversight & Governance | 5 October 2026 |
| HoD Digital Business Support Systems | 5 October 2026 |
Deadlines can be extended or vacancies withdrawn. Confirm the date and time shown on Safaricom’s official candidate portal immediately before submitting.
How to apply through Safaricom’s careers portal
- Open Safaricom’s official Candidate Experience careers portal.
- Search for the exact vacancy title and confirm that it remains open.
- Read the complete job description and minimum requirements.
- Prepare a CV that highlights evidence relevant to that specific role rather than sending a generic application.
- Complete the online candidate profile and application accurately.
- Review your information and submit before the displayed deadline.
- Keep your application confirmation for your records.
View Safaricom’s official careers portal.
How to tailor your CV for these openings
For the fintech-governance role, prioritize verifiable regulatory strategy, financial-services policy, licensing, senior regulator engagement and cross-functional product work. For the BSS position, describe your work on platform modernization, billing/VAS, enterprise integration, service reliability and cloud architecture. State the teams and budgets you managed. For intelligence and automation, emphasize applied AI, analytics, automation platforms, customer journeys, governance and measurable operational or commercial outcomes where you can support the figures.
Safaricom recruitment scam warning
Apply through Safaricom’s recognised careers system and do not pay anyone who claims they can secure an interview, assessment or appointment. Be cautious with unofficial WhatsApp contacts, look-alike websites and requests for passwords, PINs or one-time verification codes. A third-party vacancy listing should lead you back to the employer’s official application channel.
Source and update note
This guide was checked on 30 September 2026 against Safaricom’s official Oracle careers portal and current vacancy information. Because recruitment status changes quickly, readers should confirm each role on Safaricom’s portal before applying.